Shipping and delivery

1. Order processing

Orders are usually processed within approximately 1-3 business days after payment is confirmed. Orders placed on weekends (Saturday and Sunday) will be processed the following Monday. You will then receive an order confirmation email.

2. Shipping

– Shipping time is usually within 7 – 15 working days or may be longer depending on the destination. Deliveries will be made from Monday to Saturday, closed on Sunday (except holidays)

– Maybe due to some objective reasons such as inclement weather, orders may be delayed for a few days. We will notify via email.

3. Cost

Standard shipping is $6.99 for all orders.

4. Order tracking

To ensure your peace of mind, we provide order tracking for all orders. Once your order has been shipped, we will send you a confirmation email with tracking details.

You can track your order by accessing track your mail to track your order. To see the current status and location of your package, enter the tracking number.

5. Change order information or address

We are aware that it may be necessary to change the order or delivery address. Please contact our customer care team as soon as possible if you need to change your order or delivery address. We will do our best to help you, but we cannot promise that adjustments can be made after the order has been placed.

6. The package cannot be delivered

The customer will be responsible for any additional shipping costs incurred when returning or picking up the package in the event the package is deemed undeliverable due to an incorrect or incomplete delivery address by the customer. delivery, refused packages or other events beyond our control.

7. Your package is wrong/damaged

We take great care to ensure that your order arrives in perfect condition. If the item you ordered is damaged, we apologize. Please email us within 7 days with a picture of the damaged item, your product SKU code, and any other information you may have about your order to help us resolve the issue. Solve this problem for you quickly. We will reply you as soon as possible with an answer.

8. Contact us

If you need support or have questions about our shipping policies, please send us a message at [email protected]